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JSS1 · Office Practice · BST/OFF — JSS1.03

Effective Office Practice II

Examines the role, functions, and qualities of clerical staff in an office.

What students will learn

  • Define the term clerical staff in an office environment.
  • List at least four major functions performed by a clerical officer.
  • Identify five essential qualities required for an efficient clerical staff.
  • Explain the importance of clerical staff to the success of an organization.

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